How does the pickup and delivery work?

Contact us via WhatsApp or phone with your location and preferred pickup time. We collect your shoes, clean them, and deliver them back — free across all Dubai areas.

How long does the cleaning take?

Standard cleaning takes 5-7 days. Premium is 3-4 days. Express service (AED 25 extra) is ready in 24-48 hours. Restoration has custom timelines.

What payment methods do you accept?

Cash, bank transfer, and online payments — typically collected after service completion when you approve the work.

Can you clean delicate or luxury shoes?

Absolutely. We handle all shoe types including designer brands and delicate materials like suede and exotic leather.

Do you offer bulk or family discounts?

Yes! For 5+ pairs, we offer 15% off your total. Contact us via WhatsApp for bulk pricing.

What if I'm not satisfied?

We offer a 100% satisfaction guarantee. If you're not happy, we address it at no charge — or refund your money.

Are your products safe for my shoes?

Yes. We use premium eco-friendly products gentle on all materials, with Italian equipment designed to clean without damage.

Can you repair damaged shoes?

Yes! Sole replacement, heel repair, stitching restoration and structural fixes. We quote after inspection.

Do you clean bags too?

Absolutely — leather and fabric bags, handbags, backpacks and accessories, with conditioning and protection.

What areas do you service?

38+ areas across Dubai with free pickup and delivery. If you're unsure, WhatsApp us to confirm your area.

Frequently Asked Questions